Privacy Policy

This privacy policy explains how our online platform for handmade cosmetics collects, uses, and protects your personal information in compliance with applicable data protection laws including the GDPR.

Information We Collect

We collect personal data that you voluntarily provide when using our service, including:

• Name, billing and shipping address
• Email address and phone number for order fulfillment
• Payment information processed securely via third-party providers
• Browsing data related to your use of our website and product views

How We Use Your Information

Your personal information is used to:

• Process and deliver your orders efficiently
• Communicate with you regarding your purchases and customer service
• Improve our products, website, and user experience based on browsing analytics
• Comply with legal obligations

Cookies and Tracking Technologies

Our platform uses cookies to enhance your browsing experience and to collect anonymized data about site usage. You may adjust your browser settings to refuse cookies, but this may affect functionality.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted third-party service providers such as payment processors and shipping partners solely for order fulfillment and operational purposes. All partners are GDPR compliant.

Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.

Your Rights

Under applicable data protection laws you have the right to:

• Access the personal data we hold about you
• Request correction or erasure of your data
• Object to or restrict processing of your data
• Request portability of your data

To exercise these rights, please contact us at our physical address below.

Retention of Data

We retain your personal data only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

Contact Information

For any questions or requests regarding privacy, please write to us at:

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Please review it regularly to stay informed.