Terms and Conditions

Welcome to our online platform for handmade cosmetics. By accessing or using this service, you agree to comply with and be bound by the following terms and conditions.

1. Use of Our Online Platform

Our site offers a curated selection of handmade cosmetic products displayed through large-format images to ensure clarity and detail. You agree to use the service lawfully and respect intellectual property rights related to our content.

2. Product Information and Images

We strive to display our cosmetics with high quality, large images to provide accurate representations. However, actual products may vary slightly in color or texture due to screen settings or natural ingredients.

3. Orders and Payments

Orders placed through our platform are subject to availability. We reserve the right to cancel or refuse any order for reasons including but not limited to product shortages or errors in pricing.

Payment must be completed at the time of purchase. We accept payment methods as displayed on our checkout pages.

4. Shipping and Delivery

We deliver within Sydney city centre and surrounding areas. Estimated delivery times and shipping fees will be provided at checkout. Delivery dates are estimates and not guaranteed.

5. Returns and Refunds

Due to the handmade nature of our cosmetics, returns are accepted only in cases of manufacturing defects or damages during shipping. Please contact us promptly for resolution.

6. Intellectual Property

All images, text, and designs on this site are the property of our online platform and are protected by copyright laws. Unauthorized use or reproduction is prohibited.

7. Limitation of Liability

Our site and products are provided “as is” without warranties of any kind. We are not liable for any damages arising from the use or inability to use our service or products.

8. Privacy and Data Protection

We respect your privacy and handle personal information in accordance with applicable laws. Details are available in our Privacy Policy.

9. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes arising will be subject to the jurisdiction of the courts in Sydney.

10. Contact Information

For correspondence regarding these terms, please contact us at our city centre Sydney office.